Accounts

Channels

Comments

Contact Groups

Contacts

Inbox ID for the conversation. Either inbox_id OR teammate_ids must be provided (not both).

Parameters

Conversations

Inboxes

Data

Links

Messages

Signatures

Teammates

Teams

Front

Lists the contacts associated to an Account

List account contacts

Add contact to Account

Removes a list of contacts from an Account

Remove contact from Account

Fetch an account

Update account

Delete an account

List Accounts

Create account

Lists all the detailed events which occured in the inboxes of the company ordered in reverse chronological order (newest first).
> ⚠️ Deprecated field may be included
>
> This route return the deprecated `last_message` conversation field for conversations
> associated with individual events. Please use the conversation's
> `_links.related.last_message` field instead.


List events

Fetch an event.
> ⚠️ Deprecated field may be included
>
> This route return the deprecated `last_message` conversation field for conversations
> associated with individual events. Please use the conversation's
> `_links.related.last_message` field instead.


Get event

List the message template folders belonging to the requested team.

List team folders

Create a new message template folder belonging to the requested team.

Create team folder

List the message templates belonging to the requested team.

List team message templates

Create a new message template for the given team

Create team message template

List contact groups belonging to the requested team.

List team groups

Create a new contact group for the requested team.

Create team group

List team contacts

Create team contact

List team inboxes

Create team inbox

List team Shifts

Create team shift

List the signatures belonging to the given team.

List team signatures

Create a new signature for the given team

Create team signature

List team tags

Create team tag

Add teammates to team

Remove one or more teammates from a team.

Remove teammates from team

Get team

List team channels

List team rules

List teams

Create a new analytics report for a set of metrics over a specific time span.
The report will be executed asynchronously. The response will include a link that can be used to retrieve the
report status & result.


Create a new analytics report.

Fetch an analytics report.

Create a new analytics export of messages or activities over a specific time span.
The export will be executed asynchronously. The response will include a link that can be used to retrieve the
export status & result.


Create a new analytics export.

Fetch an analytics export.

Fetch the child message templates folders of a message template folder.

Get child folders

Create a new message template folder as a child of the given folder

Create child folder

Fetch the child message templates of a message template folder.

Get child templates

Create a new message template as a child of the given folder

Create child template

Get folder

Update folder

Delete a message template folder and child folders/templates

Delete folder

List folders

Create folder

List the message template folders belonging to the requested teammate.

List teammate folders

Create a new message template folder belonging to the requested teammate.

Create teammate folder

List the message templates belonging to the requested teammate.

List teammate message templates

Create a new message template for the given teammate

Create teammate message template

List the contact groups belonging to the requested teammate.

List teammate groups

Create a new contact group for the requested teammate.

Create teammate group

List teammate contacts

Create teammate contact

List the signatures belonging to the given teammate.

List teammate signatures

Create a new signature for the given teammate

Create teammate signature

List teammate tags

Create teammate tag

Get teammate

Update teammate

List teammate channels

List teammate rule

List Teammate Shifts

List the conversations assigned to a teammate in reverse chronological order (most recently updated first). For more advanced filtering, see the [search endpoint](https://dev.frontapp.com/reference/conversations#search-conversations).
> ⚠️ Deprecated field included
>
> This endpoint returns a deprecated `last_message` field in the top-level conversation bodies listed. Please use the
> `_links.related.last_message` field instead.


List assigned conversations

Returns list of inboxes the teammate has access to.

List teammate inboxes

List teammates

Get message template

Update message template

Delete message template

List message templates

Create message template

List the contacts belonging to the requested group.

List contacts in group

Add contacts to group

Delete group

List groups

Create a new contact group in the default team.

Create group

Add contact handle

Delete contact handle

List notes

Add note

Get contact

Update a contact

Delete a contact

List the conversations for a contact in reverse chronological order (newest first). For more advanced filtering, see the [search endpoint](https://dev.frontapp.com/reference/conversations#search-conversations).
> ⚠️ Deprecated field included
>
> This endpoint returns a deprecated `last_message` field in the top-level conversation bodies listed. Please use the
> `_links.related.last_message` field instead.


List contact conversations

List contacts

Create contact

Lists the custom fields in your company that are application to a Contact.

List Contact's custom fields

Merges the contacts specified into a single contact, deleting the merged-in contacts.
If a target contact ID is supplied, the other contacts will be merged into that one.
Otherwise, some contact in the contact ID list will be treated as the target contact.
Merge conflicts will be resolved in the following ways:
  * name will prioritize manually-updated and non-private contact names
  * descriptions will be concatenated and separated by newlines in order from
    oldest to newest with the (optional) target contact's description first
  * all handles, groups, links, and notes will be preserved
  * other conflicts will use the most recently updated contact's value


Merge contacts

Get channel

Update Channel

Validate channel

Create a draft message which is the first message of a new conversation.

Create draft

Create conversation

Receive a custom message in Front. This endpoint is available for custom channels **ONLY**.

Receive custom messages

List channels

Create a channel

List inbox channels

List the teammates with access to an inbox.

List inbox access

Give access to one or more teammates to an inbox.

Add inbox access

Remove access of one or more teammates from an inbox.

Removes inbox access

Get inbox

Salesforce

HubSpot

Microsoft Dynamics 365

Zoho CRM

Pipedrive

Freshsales

Keap

SugarCRM

Outreach

Xero

ActiveCampaign

Capsule CRM

Salesloft

Agile CRM

SalesForce Pardot

SharpSpring

Teamleader

Insightly

Zendesk

Sage Accounting

Attio

Copper

Intercom

Zoho Books

Close

Freshdesk

Breezy HR

Affinity

Exact Online

Mautic

# Realtime Full two-way Sync of Companies

This scenario enables your application to fully sync Companies between your app and any external application in both directions. It handles the initial import/export of Companies and then sends events when a Company is created, updated, or deleted on any side, as close to real-time as possible.

Company fields will be mapped from your application's schema to the application-specific schema.

## How It Works

1. **Initial Sync**:
   - Perform the initial import by calling the Integration.app REST API or SDK in a loop from your code to retrieve data page by page. Integration.app transforms the output into a consistent format compatible with your API, allowing you to save and match data efficiently.
   - Make another set of requests to create Companies in external app, if needed.

2. **Continuous Sync from External App**:
   - Enable subscription via a single API or SDK call to continuously receive created, updated, or deleted events from external applications.
   - Integration.app manages all integration-specific logic, including subscribing to/unsubscribing from webhooks, custom polling of events, or performing periodic full syncs.
   - You will only receive the necessary events as real-time as supported by the external application's API.


2. **Continuous Sync from Your App**:
   - You will get a single webhook URI that you will use to send events about created, updated, or deleted Companies to Integration.app.
   - Once send, Integration.app will map the webhook payload to the format supported by external application and send the correct request


Two-way realtime sync of Companies

Bi-directional realtime sync of Companies with records deduplication

Mailchimp

NetSuite

AWeber

Apollo.io

GoHighLevel

Ontraport

Jobnimbus

# Continuous Import of Contacts to Your App

This scenario enables your application to continuously sync Contacts from any external application to your app's API. It handles the initial import of Contacts and keeps them synchronized when a Contact is created, updated, or deleted in the external application.

When receiving Contacts data from the external application, the data is transformed into a format supported by your app's API. Additionally, if needed, your customers can customize the data mapping based on their specific external application setup.

## How It Works

1. **Initial Import**:
   - Perform the initial import by calling the Integration.app REST API or SDK in a loop from your code to retrieve data page by page.
   - Integration.app transforms the output into a consistent format compatible with your API, allowing you to save the data efficiently.

2. **Continuous Sync**:
   - Enable subscription via a single API or SDK call to continuously receive created, updated, or deleted events.
   - Integration.app manages all integration-specific logic, including subscribing to/unsubscribing from webhooks, custom polling of events, or performing periodic full syncs.
   - You will only receive the necessary events as real-time as supported by the external application's API.

Continuously Import Contacts to my App

Import Contacts and receive created/updated or deleted events

Microsoft Sharepoint

# Continuous Import of Users to Your App

This scenario enables your application to continuously sync Users from any external application to your app's API. It handles the initial import of Users and keeps them synchronized when a User is created, updated, or deleted in the external application.

When receiving Users data from the external application, the data is transformed into a format supported by your app's API. Additionally, if needed, your customers can customize the data mapping based on their specific external application setup.

## How It Works

1. **Initial Import**:
   - Perform the initial import by calling the Integration.app REST API or SDK in a loop from your code to retrieve data page by page.
   - Integration.app transforms the output into a consistent format compatible with your API, allowing you to save the data efficiently.

2. **Continuous Sync**:
   - Enable subscription via a single API or SDK call to continuously receive created, updated, or deleted events.
   - Integration.app manages all integration-specific logic, including subscribing to/unsubscribing from webhooks, custom polling of events, or performing periodic full syncs.
   - You will only receive the necessary events as real-time as supported by the external application's API.

Continuously Import Users to my App

Import Users and receive created/updated or deleted events

Front API Integration Profile

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