Create Contact Activity

This scenario allows your application to add a new Activity to the Contact in any external application in the same way. You will pass Contact and Activity data that will be used to find (create if not found) contact and then attach a new activity to it. This scenario can work with data in any format your application support and Integration.app will handle mapping of them to the schema of any selected application. Additionally, if needed, your customers can customize the data mapping based on their specific setup.

How It Works

1. Configuration:

   • You will setup the schema of fields that you wish to create Activity / Contact with and configure mapping to our default model

2. Run Create Contact Activity Flow:

   • Call Integration.app REST API or SDK with payload matching the field mapping you configured. You can run it for any external application via the same request.
   • When called, Integration.app transforms your data into a format compatible with the selected external application.
   • It then makes an API calls to find the Contact by Email and creates a new one if not found based on the field mapping from Configuration step.
   • After Integration.app will create a new Activity with the data you provided and attach it to existing contact