Simple Pricing: Platform Fee Plus a Capped Usage Fee. Nothing else.

An active customer is anyone who has been using your integrations implemented with Integration App for 30 days or more. After this initial period, they count toward your usage metrics.

Your usage fees increase with the number of Active Customers, but only up to a point. Once you reach a volume threshold, the cost stops increasing—you won't pay more no matter how much your usage grows after that. This prevents unlimited cost scaling as your business expands.

Yes. We charge a flat fee per active customer per month, with no extra costs for API calls or other usage metrics. This gives you simple, predictable pricing without unexpected costs as your usage grows.

The platform fee covers your selected features, support level, and number of available integrations. The usage fee is a simple cost per Active Customer per month.

We charge per customer, not per integration instance, seat, or users. For example, if multiple employees at the same company use your Salesforce integration, that counts as just one Active Customer. Similarly, if a customer connects to multiple systems (for example, both Salesforce and HubSpot), they still count as only one customer.

You can add more integrations to your Platform Plan anytime, the costs will be prorated for the remainder of your contract term.

Our Starter Plan provides essential email and in-app chat support. The Pro plan adds real-time Slack support and implementation services, while the Ultimate plan offers dedicated real-time support. Integration App was recognized for "Best Support" by G2 in 2025, reflecting our commitment to exceptional customer service across all plans.

We offer special startup discounts for early-stage companies with less than $1M in funding.

Unlike competitors who let costs grow indefinitely with usage, we cap your expenses as you scale. We're designed to be a sustainable long-term solution rather than a temporary fix.

The POC program is completely free. We'll help you build a working prototype of your integrations, validate requirements, and make a confident go/no-go decision for your product integration needs.

Everything you build with us is highly transparent and portable. You have full access to your integration logic, connectors, customer configurations and credentials.If you decide to move part or all of your integrations elsewhere – you can do it. There is no vendor lock-in.